cc:Mail Administrator's Crash Course 2.16 

cc:Mail Administrator's Crash Course

Advanced cc:Mail System Design, Management, and Administration
©1995 Global System Services Corporation (GSS)

GSS senior consultants have developed and present the 3-day cc:Mail Administrator's Crash Course to train and equip cc:Mail administrators to handle everything from message routing and post office placement to modems and database repair. The GSS cc:Mail Administrator's Crash Course helps cc:Mail administrator's understand why and how to design or redesign cc:Mail systems to improve overall performance and reliability while reducing administrative overhead.

How It Works

The cc:Mail system is modular and highly configurable but there are few systems engineering guidelines for cc:Mail. The cc:Mail system is dependent on related systems and technologies such as file server, LANs and WANs, and computer telephony. As a result, it is vital for cc:Mail administrators to understand how the cc:Mail system works.

In-Depth Analysis

The GSS cc:Mail Administrator's Crash Course has been prepared for a technical audience and is most beneficial for administrators supporting large systems. A comprehensive list of topics are covered within the GSS cc:Mail Administrator's Crash Course including in-depth discussion of cc:Mail system design concepts and principles along with concrete examples and real-world analysis.

Internet Messaging Standards

Internet standards are also covered in the GSS cc:Mail Administrator's Crash Course for customers interested in leveraging technologies such as SMTP, POP3, IMAP4, HTTP, SSL, and LDAP to build next-generation messaging systems on top of existing cc:Mail infrastructures.

3rd Party Products

Not all of the products that make up a well-run cc:Mail system are from Lotus. The GSS cc:Mail Administrator's Crash Course covers GSS recommended 3rd party products such as ABS ViewPoint, Peloria MailScout and PagerGate.

To register for the GSS cc:Mail Administrator's Crash Course Contact GSS directly  Customized on-site training is also available.

1. Overview of cc:Mail Technology

A. Overview The cc:Mail Post Office (DB6 and DB8)
B. Overview cc:Mail Router and Mobile Transports
C. Overview Post Office Administrative utilities
D. Overview cc:Mail Client Applications and the VIM API

2. The cc:Mail Post Office

A. Database structures and files
B. Database tools
C. Post office backup
D. Database Repair
E. GSS Post Office Overhaul Procedure for cc:Mail DB6

3. Routers and Gateways

A. Message Routing Basics
B. Connection Types and Transport Protocols
C. Call List Configuration
D. Gateway Concepts

4. Message Routing Topologies

          A. Hub/Spoke, Peer to Peer, Superior/Subordinate, Mesh

5. Administration, Automation and Operations Integration

A. Automation of administrative, monitoring, and maintenance
B. Monitoring Tools

1. Queue Monitoring
2. cc:Mail View
3. ABS ViewPoint
4. Other Tools

C. Purging policies
D. Data recovery policies

6. Directories and ADE

A. Propagation Types and ADE Topologies
B. Mobile and ADE
C. Bulletin Board Propagation
D. Directory Services Integration

7. Mailing Lists and Bulletin Boards

A. Mailing List Title Propagation
B. Bankshot Routing
C. Ricochet Routing
D. cc:Mail R8.2
E. Bulletin Board Title and Message Propagation

8. cc:Mail System Security

A. Password Management

1. User Passwords
2. Post Office Passwords
3. Call Passwords

B. Transport Security
C. Virus Protection

9. Internet Messaging Standards Support

A. POP3, IMAP4, SSL, HTTP, TCP/IP, LDAP

10. cc:Mail DB6 to DB8 upgrade

A. Database Conversion

1. Preparing the post office
    a. Purging
2. Conversion of DB6 POs using PCONVERT
3. Conversion of DB6 POs using Import/Export-based GSS GCONVERT utility

B. Coexistence Planning

1. Coexistence of cc:Mail Post Offices and Routers 2 cc:Mail clients and Mobile coexistence
3. Directory administration and ADE coexistence
4. Legacy links and gateways
5. Coexistence of VIM and VIM-based applications

C. Router and E-Mail Gateway Upgrade

11. Relocation, replacement, or consolidation of cc:Mail

                    Routers and gateways

12. cc:Mail Client Software

A. LAN clients

1. Platforms
2. Features (R6 and R8)

a. Rules
b. Personal Address Books
c. Private Mailing Lists

B. cc:Mail Mobile

1. Functionality (R6 and R8)
2. Connectivity
          Direct and TCP/IP
3. Directories and Directory synchronization

a. CCMUPDAT files
b. CCPODS.MB

4. Mailing Lists
5. Bulletin Boards
6. Mailbox synchronization

C. Integration

1. Forms
2. Lotus Organizer
3. Desktop applications

a. MAPI Transport in cc:Mail R8

D. Software Distribution

1. Client configurations and software distribution mechanisms (R6 and R8)
2. Customized, automated installation and upgrade of client software


Prerequisites

Administrators attending the GSS cc:Mail Administrator's Crash Course should be familiar with cc:Mail and networking terms and concepts. Hands-on experience with cc:Mail administration software is recommended.

About GSS

Global System Services Corporation (GSS) is the leading provider of consulting and professional services for large-scale and distributed infrastructure systems such as email and messaging, directory services, groupware, and wireless solutions. GSS customers include Fortune 500 companies, large services providers and telecom companies, government agencies, major messaging product vendors, and innovative technology startups.

GSS provides a complementary suite of services including strategic technology consultation and competitive vendor and product analysis, product and system architecture and design, system development deployment, customization, and testing, technical support, email migration, and other IT services. GSS has been directly responsible for some of the largest global systems and solutions and counts as customers many of the largest companies in the world.

From its offices in the Silicon Valley California, GSS delivers services and solutions to customers worldwide through a network of mobile consultants and qualified GSS Affiliates. With industry certified professionals on staff, GSS is a Qualified Lotus Business Partner, a Certified Microsoft Solution Provider (MCSP), a Principal Partner in the Sun Partner Advantage program and a member of the Sun Software Partner Council, as well as a member of key industry organizations.

Contact GSS

Global System Services Corporation (GSS)
650 Castro Street, Suite 120-268
Mountain View, CA 94041, U.S.A.
1 (650) 965-8669 phone
1 (650) 965-8679 fax
http://www.gssnet.com
info@gssnet.com


   

 
Messaging, Directory Services, Groupware


©1995-2005 by Global System Services Corporation (GSS). Portions of this material are copyright ©1995-1999 by Ron Herardian